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MGT-136 Telecom Essentials (Virtual Classroom)

Telecom Essentials

Telecommunications is becoming ever more global and competitive, and success requires a solid grasp of key aspects of the industry. "Telecom Essentials" covers the fundamentals of telecommunications for non-engineering professionals: the basics of telecom networks, technologies, services, as well as the industry structure and outlook.

This content will be adapted for delivery in a virtual classroom.

Learning Outcomes

At the end of the Training Course, participants will be able to:

§Discuss the history and evolution of telecom networks and services

§Identify key telecommunication services for residential, business and wholesale customers, and the carriers that provide these services

§Recognize how communications networks work and the technologies used in those networks

§Describe the network and equipment used to provide essential telecommunications services

§Identify key future telecom networks, technologies and services

§Describe the structure of the telecom industry

§Recognize and define key telecom industry jargon

The Training Course covers the following topics:
An Introduction to Telecommunications
  • Brief History and Context
  • Market evolution and Trends
  • Industry Structure - Key Players
Important Services and Offers
  • Broad Service Categories: Voice, Data, Video, Connectivity for Consumers and Businesses
  • Other Services and Applications: Cloud Services, IoT, Financial Services, others
  • Wholesale Services: Voice, Data Capacity, Co-location, Data Centres
Service Providers
  • Service Providers Around the World
  • The Reinvention of Network Operators
Technologies and Networks
  • Key Network Concepts
    • Transmission, Switching, Multiplexing
    • Circuit Switching and the PSTN: Signaling, Numbering
    • Packet Switching and the Internet: Packets, TCP/IP, IP Addressing, Routing
  • Core versus Access Networks
    • Access: Fixed wireless, Mobile wireless, Fibre, Copper/DSL, Coax, Wi-Fi, Satellite (LEO, MEO, GEO)
    • Core: Fibre, Microwave
    • Backhaul and Aggregation
  • Key Network Trends - SDN, NFV, Network Slicing, Automation
  • Evolution of Mobile Networks - 2G, 3G, 4G/LTE, 5G
    • Spectrum for Mobile Networks
  • Network Operational Management
A Glimpse into the Future
  • 5G and Beyond
  • IoT
  • Edge Computing
  • Cybersecurity
  • AI
  • Others


Neotelis Virtual Classroom Trainings combine real-time (live) Virtual Classroom sessions on a web-based videoconferencing platform with an expert trainer and off-line activities in-between live sessions. Presentations, workshops, case studies, and discussions on real-life situations faced by participants, as well as videos, whiteboards, quizzes and questionnaires are all used to engage participants and enhance their learning experience.

The training material is designed to provide practical tools which can be immediately applied in a work environment, and the complete material is provided to all participants for future reference and follow-up action plans.

Access to Neotelis Virtual Classroom Trainings requires a computer, a webcam, a headset and microphone and a stable internet connection.

About Neotelis

Neotelis provides training, consulting, conferences and publications to the telecommunications industry worldwide. Its team of senior experts has trained thousands of executives and managers working for operators, regulators, policy-makers and governments in over 120 countries around the world.

Telecom Leaders Use Neotelis!

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Next training

4 half-days
25-28 April 2022
Virtual Classroom
  • Virtual class
This has been a fantastic training. We should do more of this type of training to get a better competitive edge.
A great training experience. One of the most relevant in my career!
Overall, a very good program that I would highly recommend.
A great training experience.
Excellent from beginning to end. The trainer has the touch.
It was extremely helpful & has enhanced my job performance.
Neotelis is always good. And the trainer brought it to another level.