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ENG-413 IP Network Essentials for Managers

A 2-day training course that will introduce participants to data networks and TCP/IP and provide an understanding of the key principles, technologies and protocols that drive the Internet and today's corporate data networks.
  • Understand the fundamental principles of data networks and how they apply to a corporate network
  • Grasp the key concepts and features of TCP/IP, and their use and importance in a data network
  • Understand important services delivered over a data network
  • Grasp key security issues associated with data networks
  • Obtain a high-level view of the optimization and troubleshooting of a corporate network
*Note: the course structure may be subject to change as trainings are updated on a regular basis.

  • Network fundamentals
  • The evolution to data networks
  • How the Internet is built
  • Main elements and components of a corporate network
Demystifying IP terminology What is TCP/IP?
  • Overview
  • The TCP/IP stack and its layers
  • Open Systems Interconnection (OSI) reference model
  • Protocols
  • What does TCP/IP do?
Data link layer of the TCP/IP stack
  • Functions and importance
  • Network types and topologies
  • Ethernet for LANs/WLANs
    • Standard IEEE 802
Network layer of the TCP/IP stack
  • Functions and importance
  • Routing
  • Internet Protocol (IP)
  • ARP protocol
  • ICMP protocol
Transport layer of the TCP/IP stack
  • Functions and importance
  • TCP (Transport Control Protocol)
    • Uses: FTP, HTTP
  • UDP (User Datagram Protocol)
    • Uses: DNS, DHCP and real-time traffic transport (ex. voice)
  • TCP vs. UDP
  • Basic principles of network security
  • Types of security issues in data networks
  • Security mechanisms
  • Firewalls and encryption
Data network applications and services
  • Web browsing, e-mail, IM, VoIP, video and other services
Basics of optimizing and troubleshooting LANs/WANs
  • Tools and guidelines
Target Audience
  • Telecom managers who need an understanding of data networks and the Internet Protocol (IP) suite in the context of the convergence of voice and data networks and/or a VoIP implementation in their organization


Neotelis Virtual Classroom Trainings combine real-time (live) Virtual Classroom sessions on a web-based videoconferencing platform with an expert trainer and off-line activities in-between live sessions. Presentations, workshops, case studies, and discussions on real-life situations faced by participants, as well as videos, whiteboards, quizzes and questionnaires are all used to engage participants and enhance their learning experience.

The training material is designed to provide practical tools which can be immediately applied in a work environment, and the complete material is provided to all participants for future reference and follow-up action plans.

Access to Neotelis Virtual Classroom Trainings requires a computer, a webcam, a headset and microphone and a stable internet connection.

About Neotelis

Neotelis provides training, consulting, conferences and publications to the telecommunications industry worldwide. Its team of senior experts has trained thousands of executives and managers working for operators, regulators, policy-makers and governments in over 120 countries around the world.

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Our expert
Daniel Lajoie
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  • Face-to-Face
This has been a fantastic training. We should do more of this type of training to get a better competitive edge.
A great training experience. One of the most relevant in my career!
Overall, a very good program that I would highly recommend.
A great training experience.
Excellent from beginning to end. The trainer has the touch.
It was extremely helpful & has enhanced my job performance.
Neotelis is always good. And the trainer brought it to another level.