Services Directory

MGT-010 The ABCs of Telecom e-Learning

Description

An e-Learning course composed of 9 training modules available at any time on Neotelis' KNeoledge portal. The course presents an integrated view of the telecommunications industry: from its technological and network evolution, to its major drivers and key stakeholders. This course also looks at the industry's structure and important current issues, as well as trends and the future of the industry.

Learning Outcomes

At the end of the course, participants will be able to:

Explain how 21st century telecom functions globally in terms of technologies and networks, industry structure, key players and important trends
Use key vocabulary
Position their organization within the telecom industry in order to identify upcoming challenges with respect to important industry trends
Identify key current issues and trends in telecommunications and what the future holds in this exciting and rapidly-changing industry

Topics

The training course covers the following topics:

Module 1: Introduction and history

Introduction
Evolution of telecommunications technologies

Module 2: “Voice is king” - Developing the Public Switched Telephone Network (PSTN)

Transmission and switching
Numbering
Exercise #1 - Follow a voice call over PSTN
Signalling
Dedicated lines and Customer Premise Equipment (CPE)
Analog vs. Digital
Exercise #2 – Codecs and modems
Quiz #1

Module 3: “The rise of data” - Developing the Public Switched Data Network (PSDN)

The Public Switched Data Network (PSDN)
Quiz #2

Module 4: “Wireless gives wings for mobility” - Developing the Public Land Mobile Network (PLMN)

Antennas and towers
2G, 3G, LTE/ 4G and Beyond
Exercise #3 - Follow a voice call over PLMN
Wireless Personal Area Networks (WPAN)
Roaming
Quiz #3

Module 5: “The revolution” - TCP/IP and the Internet

TCP/IP and the Internet
OSI and TCP/IP models
Addressing
Special services supporting IP
Quiz #4

Module 6: “A new world – Convergence” - Developing the NGN (part 1)

VoIP
Signalling, numbering and addressing
Quality of Service (QoS) and security
IP Interconnection
Exercise #4 – Follow a voice call over IP
Quiz #5

Module 7: “A new world – Convergence” - Developing the NGN (part 2)

Broadband – “The new king on the block”
Convergence - “All services on one network”
Devices
Exercise #5 - How Internet Search Engines Work
Innovative services and applications
Quiz #6

Module 8: Industry structure – Key participants

Policy-making, regulation and operation
Governments and regulators
Operators and service providers
Other stakeholders
Quiz #7

Module 9: Industry outlook

Current hot issues
Exercise #6 - Zero-rating: The bleeding edge of the net neutrality debate
Major drivers and trends
Challenges, impacts, opportunities and the future
Quiz #8

Target Audience

Telecommunications and other industry professionals looking to increase their personal and professional success by gaining a comprehensive view of the telecommunications industry

Methodology

Neotelis e-Learning training courses are taken entirely online via Neotelis' Learning Management System

Neoledge and are composed of different training modules using various learning tools such as:

Methodology

Access to Neotelis e-Learning training courses requires a computer, a headset (or speakers) and a stable Internet connection.

Location

Neotelis e-Learning training courses are accessible on our Learning Management System KNeoledge anywhere at anytime.

About Neotelis

Neotelis provides training, consulting, conferences and publications to the telecommunications industry worldwide. Its team of senior experts has trained thousands of executives and managers working for operators, regulators, policy-makers and governments in over 120 countries around the world.

Telecom Leaders Use Neotelis!