Telecom Training Programs List

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Strategy & Management

• MGT-100E   Telecommunications Management Fundamentals
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• MGT-101E   Strategic Thinking and Planning in Telecommunications
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• MGT-102E   Project Management in Telecommunications
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• MGT-103E   Essentials for Mobile Operators
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• MGT-104E   Business Intelligence in Telecommunications
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• MGT-105E   Leadership: a Potential to Develop
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• MGT-106E   Effective Management Skills
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• MGT-107E   Corporate Communications & Public Relations
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• MGT-108E   Effective Corporate Communications Writing
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• MGT-109E   Planning & Alignment of IT with Business Strategy
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• MGT-110E   IT Resource Management
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• MGT-111E   Organizational Knowledge Management
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• MGT-112E   International Telecommunications Fundamentals
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• MGT-113E   Challenges & Strategies for Incumbent Operators
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• MGT-114E   External Corporate Communications & Public Relations
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• MGT-115E   Effective Internal Communications
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• MGT-116E   Analytical Skills & Logical Thinking
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• MGT-117E   Mastering Creative Thinking & Innovation for Business Success
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• MGT-118E   Exercising Influence
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• MGT-119E   Business Case Preparation & Development
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Marketing & Sales

• MKG-100E   Marketing Management in Telecommunications I
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• MKG-101E   Product Development & Management
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• MKG-102E   Customer Service & Call Centers
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• MKG-103E   Marketing Research & Forecasting
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• MKG-104E   Fundamental Interconnection Principles
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• MKG-105E   Interconnection Agreements Negotiation & Management
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• MKG-106E   Business Challenges of Migration to IP
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• MKG-107E   International Settlements & Traffic Management
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• MKG-108E   IP Interconnection & Commercial Arrangements
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• MKG-109E   Marketing & Sales of Mobile Data Services
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• MKG-110E   Marketing Strategies for New Services & Applications
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• MKG-111E   Strategic Sales in Telecommunications
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• MKG-112E   Customer Service & Call Centers for Senior Managers
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• MKG-113E   Marketing Management in Telecommunications II
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• MKG-114E   Pricing in Telecommunications
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• MKG-115E   Marketing Communications
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• MKG-116E   Customer Intelligence & Data Mining
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• MKG-117E   Value-Based Marketing
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• MKG-118E   Optimizing Call Center Performance
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Engineering, Networks & Technologies

• ENG-100E   Overview of Telecom Technologies & Services
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• ENG-101E   Network Planning & Management
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• ENG-102E   Telecom Traffic Engineering
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• ENG-103E   QoS in Telecommunication Networks
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• ENG-104E   Data Center Infrastructure Design & Management
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• ENG-200E   ISDN Theory & Practice Fundamentals
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• ENG-201E   Common Channel Signaling No.7
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• ENG-202E   Packet Switching Concepts
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• ENG-203E   Frame Relay Technology
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• ENG-204E   ATM Switching Technology
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• ENG-205E   Advanced Intelligent Networks
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• ENG-206E   Softswitch Systems
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• ENG-207E   Next Generation Networks
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• ENG-301E   PDH & SDH Digital Transmission
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• ENG-302E   Digital Networks: Tx, DSx and xDSL
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• ENG-303E   Local Loop Unbundling Fundamental Principles
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• ENG-304E   RF/Microwave Systems
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• ENG-305E   VSAT: Planning, Design & Deployment
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• ENG-400E   Introduction to Data Networks & TCP/IP for Non-technical Staff
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• ENG-401E   Introduction to Data Networks & TCP/IP
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• ENG-402E   IP Network Planning & Management
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• ENG-403E   TCP/IP Applications & Services
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• ENG-404E   TCP/IP Networks: Switching
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• ENG-405E   TCP/IP Networks: Routing
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• ENG-406E   IP Network Security
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• ENG-407E   IPv6 Fundamentals
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• ENG-408E   VoIP Fundamentals
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• ENG-409E   VoIP: Planning, Design & Deployment
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• ENG-410E   Overview of MPLS Technology
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• ENG-411E   IPv6 Advanced
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• ENG-412E   TCP/IP Network Fundamentals
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• ENG-500E   Overview of Wireless Technologies
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• ENG-501E   Cellular, GSM, CDMA & Global Mobile PCS
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• ENG-502E   GSM Network Technology
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• ENG-503E   CDMA Network Technology
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• ENG-504E   3G Radio Access Protocols & Procedures
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• ENG-505E   Introduction to Wireless Local Area Networks (WLAN)
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• ENG-506E   Wi-Fi/WiMAX: Planning, Design & Deployment
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• ENG-507E   Fixed & Mobile WiMAX: Planning, Design & Deployment
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• ENG-508E   Wireless Local Area Networks (WLAN): Advanced
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Finance

• FIN-100E   Financial Management in Telecommunications
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• FIN-101E   Telecom Billing Fundamentals
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• FIN-102E   IP & Mobile Data Service Billing
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• FIN-103E   Telecom Billing Mediation I
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• FIN-104E   Revenue Leakage in Telecommunications
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• FIN-105E   Financial Modeling in Telecommunications
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• FIN-106E   Revenue Assurance in Telecommunications I
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• FIN-107E   Revenue Assurance in Telecommunications II
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• FIN-108E   Fraud Management in Telecommunications I
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• FIN-109E   Fraud Management in Telecommunications II
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• FIN-110E   Telecom Billing Mediation II
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• FIN-111E   Financial Strategies & Management for Telecom Executives
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• FIN-112E   Cost Modeling in Telecommunications
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• FIN-113E   IAS/IFRS in Telecommunications
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• FIN-114E   Supply Chain Management in Telecommunications
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• FIN-115E   Financial Management of Telecommunications Products
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• FIN-116E   LRIC in Telecommunications
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• FIN-117E   Finance for Non-Financial Managers in Telecommunications
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• FIN-118E   Management Accounting in Telecommunications
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Human Resources

• HRM-100E   Human Resources Management in Telecommunications
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• HRM-101E   Corporate Culture Change Management
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• HRM-102E   Effective Change Management
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• HRM-103E   Training Management & Course Development
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• HRM-104E   Effective Instructional Techniques
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Policies & Regulations

• REG-100E   Telecom Regulation Essentials
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• REG-101E   Management of Regulatory Affairs
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• REG-102E   Spectrum Management
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• REG-103E   Regulation of New Telecom Services & Applications
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• REG-104E   Telecom Law Essentials
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• REG-105E   Regulatory Impact of Technological Innovations
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• REG-106E   Competition Issues in Telecommunications
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Information & Communication Technologies for Development (ICT4D)

• ICT-100E   Development of ICT Strategies & Action Plans for Government and Businesses
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• ICT-101E   Funding ICT for Development (ICT4D) Projects
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• ICT-102E   Current Trends in the Use of ICTs for Development
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• ICT-103E   ICTs for Poverty Reduction
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• ICT-104E   ICTs for Empowerment of Women
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• ICT-105E   E-Government
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• ICT-106E   Managing E-Government & ICT Projects
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• ICT-107E   Agricultural Sector ICT Strategy Development & Implementation
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• ICT-108E   Justice Sector ICT Strategy Development & Implementation
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• ICT-109E   Education Sector ICT Strategy Development & Implementation
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• ICT-110E   E-Environment - ICTs for Sustainable Development
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• ICT-111E   ICTs for SMEs
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• ICT-112E   Planning & Implementing Community Access Facilities
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• ICT-113E   Low Cost Computing Devices for the Developing World
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