<< Back to services list

Services Directory

MGT-201 Mini MBA in Telecommunications

Mini MBA in Telecom
Next session: 6 - 10 August 2018, Amsterdam
“The course overachieved expectations & was most appreciated”,E.J., MTN South Africa

Acquire the Cross-functional Knowledge, Skills and Techniques to Excel in Telecommunications Management with Neotelis' Mini MBA in Telecommunications

The telecommunications industry is becoming ever more global and competitive. Success in telecom requires sharp, business-savvy management teams and sound business management principles. The Mini MBA in Telecommunications covers the areas essential for organizational and personal success in telecommunications.


Attend Neotelis' Mini MBA in Telecommunications to learn the key business practices and managerial skills required to increase your contribution to the success of your organization and reach your personal goals.


An intensive 5-day training course which provides participants with the cross-functional knowledge, skills, tools and techniques to excel in telecommunications management.

The course offers participants an opportunity to further master the management and business skills relevant to today's telecommunications industry. Through lectures, interactive working sessions and cases relevant to the international environment, the training course ensures that participants understand key business practices and helps develop their managerial skills to reach personal goals and increase their contribution to the success of their organization.
The Mini MBA includes a 360º Executive Case, a project-based case study running through all 5 days. It is based on a real-life, current issue pulled from industry headlines and will allow participants to apply the cross-functional knowledge and tools acquired during the Mini MBA .

Learning Outcomes

Develop Your Competencies in Key Areas and Acquire Essential Skills



Exclusive 360 Case Study

*Note: the course structure may be subject to change as trainings are updated on a regular basis.
A comprehensive look at the current telecom sector with a focus on the latest telecom technologies and services and the opportunities and challenges they create
Global and competitive telecommunications environment
  • Market evolution and trends
  • New & evolving telecom players
  • Key services
  • Regulation
  • Challenges & opportunities for operators and regulators
Case study - Global trends and impacts
Change management
  • Why is organizational change required?
  • The change process
  • Managing change
Case study - Managing digital transformation360º Executive Case - OTT: New Life or Death Knell? - Introduction and scenario

The competencies and tools to develop marketing and sales strategies which maximize customer satisfaction and loyalty
Marketing, strategic sales and customer service
  • Key trends impacting marketing, sales and customer service
  • Market intelligence
  • Marketing strategy and planning
  • New service introduction
  • Strategic sales
  • Customer service management
  • Customer experience
Case study - Marketing analysis of a current telecom service offering360º Executive Case - OTT: New Life or Death Knell? - Market & services

What you need to know to make business decisions that take into account technical implications
Network concepts
  • Transmission & switching
  • Circuit vs packet switching
  • Core vs. access
Technology trends in networks and services
  • Converged networks, devices, broadband access technologies
  • Network evolution - Evolution to all-IP networks, NFV & SDN, LTE & 5G
Network planning
  • Typical processes & tasks
  • Traffic characterization & forecasting
  • GoS, QoS, SLAs, security
  • Network costing / optimization
Network management, monitoring and control
  • OSS & BSS
  • NOC
  • Evolving network management challenges
Case study - Network Project360º Executive Case - OTT: New Life or Death Knell? - Technical Considerations & Organizational Impacts

The tools and skills for successful strategic planning and financial analyses leading to sound business decisions
Strategic thinking and planning
  • Strategic planning process
  • Environment scanning/assessment
  • Corporate vision, missions & objectives
  • Business portfolio evaluation
  • Strategy formulation
  • Implementation
Case study - Analysis of a service provider's digital strategy
Financial management
  • Budget and control
  • Costing
  • Risk assessment and management techniques
  • Investment analysis (Business case)
  • Financial information and data for executive decision-making
Case study - Financial analysis of an infrastructure project360º Executive Case - OTT: New Life or Death Knell? - Final preparation

A set of competencies to enhance your leadership and management capabilities
Management and leadership
  • The importance of competent management
  • The effective manager: skills and techniques
  • Leadership
Human resources management
  • Compensation
  • Performance management
  • Effective employee relations
  • Learning, training and organizational development
360º Executive Case - OTT: New Life or Death Knell? - Presentations and debrief

Target Audience

  • Mid-level telecommunications managers looking to increase their personal and professional success by gaining a good understanding of global telecommunications management.


A combination of engaging activities and dynamic presentations to stimulate and maximize participants' learning.



A selection of Neotelis' training courses is held in various cities around the world. Please contact us at training@neotelis.com for the complete Yearly Training Calendar.


Neotelis can also deliver in-house sessions of this course specifically for your organization. Please contact us at training@neotelis.com for more information and a Proposal.

About Neotelis

Neotelis provides training, consulting, conferences and publications to the telecommunications industry worldwide. Its team of senior experts has trained thousands of executives and managers working for operators, regulators, policy-makers and governments in over 120 countries around the world.

Telecom Leaders Use Neotelis!

Add to my favourites >> Download PDF Outline >> Register
3995 $

Includes tuition, material, online access (Virtual Classroom/e-Learning Trainings) and lunches/refreshments during the course (Face-to-Face Trainings).
Registration deadline
Friday 29 June 2018
Our expert
Peter Barnes
See our expert's profile »
  • Face-to-Face
I had a very pleasant experience in the training session, the 360 approach is a mind opener to perform my job. H. S. M. (Tigo Bolivia)
Always a good explanation of every question from the instructor. J. B. (Superintendencia de Telecomunicaciones (SUTEL))
Thank you very much, an excellent course given by an excellent instructor. H. A. ( Saudi Telecom Company (STC))
It's fantastic having a high level 360 view on telecom markets. Very insightful content, well explained. Thanks Bryan. J. F. T. (MTN Cameroon)
The training was excellent in a nutshell. I did learn a lot during the course of this training.J. F. A. (Digicel-Haiti)
It was an instructive program and we did enjoy it tremendously. A. O. (MTN Nigeria)
Very useful course for telecom workers. Discussions were open and attendees easily shared their views. G. L. (MTN Bénin)
Rich content in this training, good overview of telecom. B. B. (MTN Côte d'Ivoire)
Very insightful program. Trainer is very knowledgeable and course structure is extensive.P. D. (MTN Ghana)
It is a good course that should be rolled out to all managers in the organization. F. O. (MTN Ghana)
The practical work relates to the real issues we face in our professional lives. M. M. (MTN Business)