<< Back to services list

Services Directory

MGT-200 Mini MBA in Telecommunications

Register

Description

An intensive 10-day Mini MBA which will equip participants with the cross-functional knowledge, skills, tools and techniques to excel in telecommunications management.

The telecommunications industry is becoming ever more global and competitive. Success in telecom requires sharp, business-savvy management teams and adherence to sound business management principles.

The Mini MBA in Telecommunications offers an intensive business look at the core areas necessary for personal and organizational success in telecommunications. The course offers participants an opportunity to further master the management and business skills relevant to today's telecommunications industry. Through lectures, functional-area case studies and an ongoing comprehensive case competition tying together all functional areas, the training course ensures that participants understand key business practices and develops their managerial skills to reach personal goals and increase their contribution to the success of their organization.

Objectives

  • Gain exposure to key telecommunications management concepts and issues relevant to the international telecommunications environment
  • Obtain the cross-functional knowledge, managerial and commercial skills to increase professional performance
  • Learn tools and techniques to face the challenges of the rapidly changing telecommunications environment
  • Improve competence, efficiency and effectiveness as a telecommunications manager and leader
  • Improve strategic thinking and decision-making abilities
  • Practice teamwork, presentation and analytical skills

Topics

*Note: the course structure may be subject to change as trainings are updated on a regular basis.

DAY 1
Introduction of Mini MBA in Telecommunications
  • Overview of curriculum
  • Meet the participants
Global and competitive telecommunications environment
  • Deregulation and competition issues
  • Globalization
  • Market evolution and trends
  • New telecom players
    • MVNOs, VoIP providers, Google, etc.
  • New services and offers
    • Mobile broadband, IPTV, bundling (triple play, quadruple play, etc.)
  • Challenges, impacts and opportunities for operators
Functional-area case #1
Current and upcoming telecom technologies
  • Trends in networks and services
  • Fixed broadband
  • Fixed wireless technologies
  • Mobile wireless technologies: 3G, 4G and LTE
  • IP, NGN's and convergence
360º executive case: Introduction to the case scenario
 
 

DAY 2 & DAY 3 AM
Network planning and management
  • Fundamental network concepts
  • Network planning
  • Network management, monitoring and control
  • Network deployment and project management
  • Evolution to NGN
Functional-area case #2
360º executive case: Network evolution
 
 
DAY 3 PM & DAY 4
Marketing and customer service management
  • Customer intelligence
  • Marketing plan
  • Marketing mix (product, price, promotion, place)
  • New product introduction
  • Customer service management
Functional-area case #3
360º executive case: Market & services
 
 
DAY 5
Financial management
  • Budget and control
  • Costing/cost allocation
  • Risk assessment and management techniques
  • Business case and investment analysis
  • Financial information and data for executive decision-making
Functional-area case #4
360º executive case: Building the business case
 
 
DAY 6
Current issues in regulation and competition
  • Licensing
  • Interconnection
  • Tariffs
  • Numbering
  • Spectrum management
  • Infrastructure sharing
  • Universal service/access
  • Dispute resolution
360º executive case: Regulatory Issues
 
 
DAY 7
Human resources management
  • The strategic role of HR management
  • Organizational Development (OD)
  • Employee relations
  • HR administration
Functional-area case #5
 
DAY 8
Management and leadership
  • The importance of competent management
  • The effective manager… skills and techniques
  • Leadership
Functional-area case #6
Change management
  • Why is organizational change required?
  • The change process
  • Managing change
  • Issues and challenges in telecommunications organizations
360º executive case: Organizational impacts
 
 
DAY 9
Strategic and business planning
  • The importance of strategic thinking and planning
  • Strategic planning process and responsibilities
  • Environmental assessment
  • Corporate missions, vision and objectives
  • Strategy formulation
  • Implementation
Functional-area case #7
360º executive case: Overall strategy
360º executive case: Convincing the Board
 
 
DAY 10
360º executive case part 8: Board presentations
Awards ceremony
Wrap-up and close of Mini MBA in Telecommunications

Target Audience

  • Mid to senior-level telecommunications managers looking to increase their personal and professional success by gaining an excellent understanding of global telecommunications management

Methodology

A combination of engaging activities and dynamic presentations to stimulate and maximize participants' learning.

Methodology

Location

A selection of Neotelis' training courses is held in various cities around the world. Please contact us at training@neotelis.com for the complete Yearly Training Calendar.

Locations




Neotelis can also deliver in-house sessions of this course specifically for your organization. Please contact us at training@neotelis.com for more information and a Proposal.



About Neotelis

Neotelis provides training, consulting, conferences and publications to the telecommunications industry worldwide. Its team of senior experts has trained thousands of executives and managers working for operators, regulators, policy-makers and governments in over 120 countries around the world.

Telecom Leaders Use Neotelis!

Add to my favourites >> Download PDF Outline >> Register
Price
7995 $

Includes tuition, material, online access (Virtual Classroom/e-Learning Trainings) and lunches/refreshments during the course (Face-to-Face Trainings).
Our expert
Danny Blouin
See our expert's profile »
Availability
  • Presential
Testimonials
This has been a fantastic training. We should do more of this type of training to get a better competitive edge.
A great training experience. One of the most relevant in my career!
Overall, a very good program that I would highly recommend.
A great training experience.
Excellent from beginning to end. The trainer has the touch.
It was extremely helpful & has enhanced my job performance.
Neotelis is always good. And the trainer brought it to another level.