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FIN-114E

SUPPLY CHAIN MANAGEMENT IN TELECOMMUNICATIONS

Description

A 5-day Training Program to provide participants with in-depth knowledge of how an efficient supply chain helps improve the organization’s profitability and its customers’ appreciation, as well as with practical guidance on how to set up and manage the desired supply chain.

Objectives

• Present ways to tackle the complex purchasing and distribution processes of telecommunication organizations
• Provide the fundamental background information, strategies and methodologies to create and manage supply chains that fit with the organization
• Highlight the pitfalls telecommunication organizations might come across when implementing Supply Chain Management (SCM) for the first time

Topics

PART I – The Supply Chain Management paradigm

• Supply Chain Management (SCM)
• Beyond logistics
• Reducing inefficiencies and costs
• Importance in the organization’s strategy

• Supply chain schemes and their pros and cons
• Central planning
• Kanban, Just In Time (JIT), etc.

• The impact of SCM on:
• Receivables
• Liabilities
• Equity

• Shifting the focus to the customer
• Demand-supply chains
• Creation of value for the customers
• Customer service dimensions: reliability, responsiveness, assurance, etc.
• Metrics: economic value, market value, Return On Investment (ROI), etc.

PART II – Establishing an efficient SCM

• Customer-oriented SCM
• Providing maximum customer value at minimum cost
• Deliver equipment more quickly
• Be able to respond instantly to changes in demand

• Supply chain infrastructure
• Data allocation, processing and management
• Information processing: Material Requirements Planning (MRP), Enterprise Resource Planning (ERP), etc.
• Software and engineering
• Management structures and responsibilities

• Planning
• Factories
• Spare parts
• Transportation

• Inventory
• Key part of a successful supply chain in telecommunications (operators)

• Demand management
• Identification of needs
• Supply push vs. demand pull
• Order configuration, pricing, returns
• Reducing the internal circle

• Supply management
• Selection of appropriate partners and methods
• Building integrative partnerships and strategic alliances
• Negotiations with partners and payment methods
• Streamlining procurement
• Optimization strategies

• Assessment of SCM state
• Choice of metric (in accordance with strategy, customer view)
• Examples: value-added per employee, asset turns, etc.

• Demand forecasting / forecasting in the supply chain
• Basic concepts
• Software

• Total cost management
• Activity-Based Costing (ABC)
• Direct Product Profitability (DPP)
• Etc.

• Delivery modes / production-scheduling
• Make to stock: pack to order + ship to order
• Make to order
• Configure to order
• Engineer to order

• BIRD-program (Breakthrough Inventory Rotation Days)
• GSM example / case study

Target Audience

• Telecommunications purchasers and managers responsible for procurement, data processing, etc.
• Managers looking to complement their skill-set by gaining a good understanding of supply chain management

Methodology

Our Training Programs combine expert presentations, workshops, case studies and discussions on real-life situations faced by participants. Complete training material is provided to all participants for future reference and follow-up action plans.

Location

Our Training Programs are held at regular intervals in selected cities around the world. Upon request, our expert trainers can lead Training Programs at the location of your choice. If interested, please contact us at training@neotelis.com.

Expertise

Neotelis provides consulting and training services to telecommunications organizations worldwide. Its team of experts has trained thousands of executives and managers working for operators, regulators, policy-makers and governments in over 100 countries around the world.